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Knowledge base
General
Getting Started
19
Welcome to QTRACA
Creating a new site
Creating an external user
Setting up a new site
Creating an internal user
View all 19
Devices
3
Windows/Mac Desktop
iOS Phone or Tablet
Andriod Phone or Tablet
Login Screens
3
Operator login screen
Standard login screen
Trainee login screen
Layout
8
Aside menu
Top menu
Sub-header
Trainee user interface
Operator user interface
View all 8
Utilities
5
Camera
Attachments
Non Conformances
Tasks
Data Import
Reporting
5
Report Builder
Report Viewer
Creating and Modifying a Dashboard
User Dashboards
Dashboard Components
Email
3
Types of email
Updating an email template
Replying to a task email
Settings
3
Account Settings
User Profile
Setup Guide
Offline Support
2
Offline Support
Offline Forms
FAQs
Onboarding
7
How do I setup a new portal customer site?
I'm a new portal customer, how do I setup my site?
What is a site?
Can I See the Product Description in Dropdowns
Can I make my font bigger on a tablet?
View all 7
Statuses
1
What are all these statuses?
Batches
9
I want to be able to enter used quantity on a batch rather than required quantity
How do I use an expired raw material in a batch?
I need help with setting up unit conversions
I only want to use materials in batch when stock is available for them
The UB/BB date on my batch is incorrect, how do I fix?
View all 9
Dispatches
1
I dispatched the wrong batch, how can I fix?
Forms
1
How do I view who has changed a form?
Orders & Finance
Getting Started with Orders
3
Getting started with Orders
Editing document lines
Order Settings and document numbering
Sales Orders
1
Sales Orders
Sales Contracts
1
Sales Contracts
Purchase Orders
1
Purchase Orders
Invoices & Credit Notes
1
Invoices and credit notes
Bills & Supplier Invoices
2
Bills, credit bills and three-way match
Supplier invoice ingestion
Pricing & Tax Setup
3
How prices are decided
Currencies and exchange rates
Tax zones, tax codes and how tax is calculated
Accounting Export
1
Accounting export and push
Orders Dashboard
1
The Orders Dashboard
Inventory & Traceability
Locations
4
Creating a location
Setting up default locations
Turning on locations
Production locations
Pack Sizes
5
Turning on Pack Sizes
Creating a Pack Size
Assigning Pack Sizes to Products
Pack Sizes and Batches
Inventory with Pack Sizes
Batches
21
Batch overview
Batch Workflow Overview
Creating a batch workflow
Creating a batch
Assigning batch ingredients
View all 21
Inwards Goods
15
Inwards goods overview
Requesting an inwards goods delivery
Receipting with request lines
Receipting inwards goods
Posting inwards goods to inventory
View all 15
Dispatch
14
Dispatch overview
Requesting dispatch
Dispatching finished goods
Posting dispatch to inventory
Change batch number on a posted dispatch
View all 14
Stock Adjustment
4
Adjusting raw material onhand
Adjusting WIP/Finished Good onhand
Generate Zero Stocktake
Barcoding
Stock Movement
5
Moving raw materials between locations
Moving finished goods between locations
Barcoding
Setting Up an Inventory Flow
Inventory Movement Flows
Stock Onhand
4
Viewing stock onhand for raw materials
Viewing stock onhand for finished goods
Viewing Stock Demand
Barcoding
Recall
1
Recall & Traceability
Barcoding
3
Switching on Barcoding
Overview of Barcoding
Setting up Brother QL-1110 NWB Label Printer
Demand Planning
Demand Planning
15
Getting started with Demand Planning
Demand planning: how demand is calculated
Running your weekly planning cycle
Forecast Settings
Stock Policies
View all 15
Quality Management
Products
2
Product Specifications (PIF & Spec) and Label Review
KIT and MISC product types
Forms
24
Setting up form template groups
Access Groups
Approval Groups
Setting up a form template
Building a Form
View all 24
Form Components
43
Add 2 Columns
Add 3 Columns
Table
Split Table
Dynamic Table
View all 43
CCP Forms
4
CCP Overview
Form Template CCP Settings
CCP Templates
CCP Forms
Complaints
4
Adding a Customer Complaint
Adding a Consumer Complaint
Creating a Non Conformance from a Complaint
Closing a Complaint
Non Conformances
6
Adding a Non Conformance
Viewing a Non Conformance
Adding a Corrective or Preventative Action
Closing a Non Conformance
Investigation and Root Cause
View all 6
Alerting
1
Adding an Alert
Procedures
2
Adding a Standard Operating Procedure
Viewing the Amendment Register
People
1
Adding a Contact Person
Machinery
1
Adding Machinery Detail
Food Control/Safety Plan
3
FCP Sections
FCP Amendments
FCP View
Process Diagrams
1
Adding a Process Diagram
Document Management
16
Creating a Document with the AI Wizard
Approving or Rejecting a Document (Approver Guide)
Publishing a Document
Version History and Comparison
Creating a New Version
View all 16
Training — Administrator Guide
20
Setting Up Training Roles and Compliance
Creating a Training Course
Building a Quiz
Building a Competency Checklist
Scheduling Training Sessions
View all 20
Training — Trainee Portal Guide
10
Accessing the Training Portal
Navigating the Training Centre
Completing a Training Course
Reading and Acknowledging a Document
Taking a Quiz
View all 10
Training — Supervisor Guide
6
My Team Training Overview
Monitoring Team Compliance
Sending Training Reminders
Assigning Training to Your Team
Extending Due Dates and Excusing Training
View all 6
IoT Remote Monitoring
General
4
Monitoring Dashboard Components
Alert When a Device is Offline
IoT Device Calibration
Probe faults and reading integrity
NCD.io
4
Remote Monitoring Deployment from NCD
Adding an IoT Gateway and Device From NCD
Sensor Configuration using the IoT Gateway
Upgrading Firmware on a AWS Gateway from NCD
Dragino
14
Supported Devices
Generating Dragino API Key in QTRACA
Setting up a Device in QTRACA
Connecting to Gateway LPS8V2
Setting up Gateway LPS8V2
View all 14
Thermapen
1
Thermapen Blue Device Setup
Productivity
Tasks
3
Adding a task
Completing a Task
Task planning board
Projects
3
Setting up a project
Project planning board
Project dashboard
Integrations
MYOB
3
Setting up QTRACA to work with MYOB
Overview
Connecting to MYOB
Xero
2
Sales Invoice to Dispatch Product Mappings
Connecting QTRACA to Xero
Shopify
3
Overview
Connecting to Shopify
Setting up QTRACA to work with Shopify
Quickbooks
3
Overview
Connecting to Quickbooks
Setting up QTRACA to work with Quickbooks
Releases
Releases
109
Release 20210201.01
Release 20210210.01
Release 20210218.01
Release 20210307.1
Release 20210321.1
View all 109
Security
Security
6
Heroku
Heroku Postgres DB
AWS S3
Access to QTRACA infrastructure
QTRACA Client and API
View all 6
Plans & Billing
Plans & Billing
5
Plans, modules and limits
Starting a trial
Managing your plan
What happens when you reach or reduce a limit
AI credits
Help Desk Software
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