A process diagram is a flow chart of how a product is made or how a site operates — the document an auditor expects to see alongside your food safety plan. QTRACA holds it as a diagram you draw and maintain in the system, rather than a drawing kept somewhere else that quietly goes out of date.

Where to find it: Process Diagrams in the main menu.

Creating one

  1. Go to Process Diagrams and create a new diagram.
  2. Give it a Name and a Description.
  3. Choose the Process Type — see below.
  4. If it is a product process, choose the Product it belongs to.
  5. Save, then open the diagram to draw it.

Site or product?

Process Type Use for
SiteA process covering the site as a whole — goods in, storage, dispatch, cleaning. Not tied to one product.
ProductThe manufacturing flow for a particular product, from ingredients through to packing. Attached to that product.

The distinction matters for how the diagram is found later: a product diagram belongs to its product, a site diagram stands alone.

Drawing the diagram

The editor gives you a canvas and a palette. Drag shapes onto the canvas and join them with connectors.

Palette Contains
Flow ShapesProcess for a step, and Decision for a branch.
ConnectorsArrowed lines joining one step to the next.

Two shapes is deliberate rather than limiting: a process flow is a sequence of steps and the decisions between them, and a diagram drawn from a small vocabulary stays readable to an auditor who has never seen your site.

Exporting to PDF

A diagram can be produced as a PDF for your food safety documentation, an audit pack, or to send to someone outside the system.

Things to know

  • The diagram is stored with the record, so it opens as you left it and can be edited whenever the process changes.
  • A product can have its own diagram, which is usually clearer than one diagram trying to cover every product on the site.
  • Keep it current. A process diagram that no longer matches the line is worse than none, because it is evidence of a control you are not operating.