The Training Centre is the screen you land on after entering your PIN. Everything you have been asked to do is on this one page, grouped into sections: forms, courses, documents, booked sessions and learning paths. Each section shows either what is waiting for you or a short “nothing to do” message, so an empty section is good news rather than a fault.
Where to find it: open your Training Portal link or QR code and enter your PIN. See Accessing the Training Portal.
Concepts
| Term | What it means |
|---|---|
| Course | A training course assigned to you: something to read and sign for, a quiz, or a practical assessment done with an assessor. |
| Document training | A controlled document, such as an SOP, that you must either read and acknowledge or pass a quiz on. |
| Learning path | A set of courses and documents to complete in order, such as a new-starter induction. |
| Session | A scheduled classroom or workshop you are booked on. |
The home screen
The sections always appear in the same order, top to bottom. Scroll down to see them all. The number badge beside a section heading counts what is still open in it.
The sections
| Section | What you see | When there is nothing |
|---|---|---|
| Forms | Forms assigned to you, each with Complete Form. See Completing assigned forms. | All caught up! You currently have no forms to complete. |
| Training Courses | Your courses with their description, the due date (Due:, shown in red once it has passed) and Start Training. Courses you have completed but not yet signed stay here too, so you can open them and sign. See Completing a training course. | No courses assigned You currently have no training to complete. |
| Document Training | Documents still to do, soonest due first. Each card shows a status badge (PENDING, IN_PROGRESS, FAILED for a quiz to retake, or OVERDUE once the due date has passed), the type (Read & Acknowledge or Quiz), the due date, and a Read & Acknowledge or Take Quiz button. A quiz you have passed but not yet signed stays here marked PASSED, with a Sign button. See Reading and acknowledging a document and Taking a quiz. | No documents pending You currently have no document training to complete. |
| My Schedule | Upcoming sessions you are booked on. See below. | Calendar clear You have no upcoming training sessions scheduled. |
| Learning Paths | Each path with its status, a progress bar and Start Learning, Continue or View Details. See Following a learning path. | No learning paths yet You have no assigned learning paths. |
Completed documents leave the Document Training section as soon as they are done. Completed and signed courses are listed under Archives; see Viewing your completed work.
My Schedule
My Schedule lists sessions from today onwards that you are booked on and that have not been cancelled. A session happening today is marked Today!. If a supervisor has excused you from a session, it no longer appears.
- Details opens Session Details: date, time, location, instructor, description and the course the session covers.
- Add to Calendar downloads a calendar file you can open in your phone or computer calendar.
- For an online session, Join Virtual Session (or Join Meeting in the details) opens the meeting link.
Your attendance is recorded by the trainer at the session, not in the portal.
The header and the more menu
| Icon | What it does |
|---|---|
| Bell | Notifications. Only shown once you have allowed notifications; see below. |
| Sign-in arrow | Switches this device to the staff Standard or Operator login. Trainees do not need it. |
| ··· (more) | Forms: forms you can fill in yourself, see Completing assigned forms. Procedures: reference procedures, see Viewing procedures (SOPs). Archives: your completed courses and forms, see Viewing your completed work. |
Every other portal screen has a back arrow in the top right that returns you here.
Banners
| Banner | When and why |
|---|---|
| You are offline | Training needs an internet connection. Reconnect to continue. Shown while your device has no connection. It disappears when the connection returns. |
| Install Training Centre App | Add to your home screen for quick access! Offered by browsers that support installing. See Installing the Training Centre app before you install. |
| Enable Training Notifications | Get notified about new training assignments and deadlines! Appears a few seconds after the home screen opens, while your browser has not yet been asked about notifications. Enable brings up your browser’s own permission question. |
Notifications and the bell
Notifications tell you when something needs doing without you having to check the portal.
Turning them on
- On the home screen, press Enable on the Enable Training Notifications banner.
- Allow notifications when your browser asks.
- The bell appears in the header. This device is now registered to you.
What you are notified about
| Event | Example |
|---|---|
| A course is assigned to you | Training Assigned: course name |
| A recurring course is due again | Training Renewal: course name — Your recurring training is due for renewal |
| A course is overdue | Training Overdue: course name — Your training is N days overdue |
| Document training is assigned, is due soon, is overdue, or a new revision means you must redo it | The document’s title and what is needed. |
The bell panel
- A red count on the bell shows unread notifications (9+ above nine). Opening the panel marks them all read.
- The panel lists notifications that arrived while the portal was open, newest first, or No notifications. Tap one to go to that course or document.
- The bell button inside the panel header turns notifications off for this device (it changes to a crossed-out bell) and back on. Turning them off removes the device from your record, so the notifications really stop rather than being hidden.
Shared devices: notifications go to whoever signed in on the device most recently. When a second trainee signs in on the same tablet, it stops receiving the first trainee’s notifications and starts receiving the second’s.
Availability and permissions
- Every section shows only your own records. You cannot see another trainee’s training from the portal.
- What appears is controlled by staff: they assign courses, documents, forms and learning paths, and book you on sessions. If something you expect is missing, ask your supervisor.
- Notifications need a browser that supports them, and your permission. If you blocked them in the browser, the banner does not reappear; allow notifications for the site in your browser settings instead.
Things to know
- The page does not refresh itself. Something assigned while you are looking at the home screen appears the next time you open it, for example after returning from a course.
- The bell list is not a history. It only holds notifications received while the portal was open in this tab, and it is emptied when you close or reload the tab.
- Tapping a device notification while the portal is closed opens the portal in a new window, which asks for your PIN. After signing in you arrive at the home screen rather than the item itself; find it there.
- Closing the notifications banner with the × hides it for 7 days on that device.