Complaints
If you have a complaint originating from a direct customer you can record it in customer complaints, and then raise a non-conformance from it if required. ...
Tue, 25 Aug, 2020 at 11:02 AM
If you have a complaint originating from a retail consumer you can record it in consumer complaints, and then raise a non-conformance from it if required. ...
Tue, 25 Aug, 2020 at 11:03 AM
If a non-conformance needs to be raised from a complaint then all you need to do is click the 'Add Non Conformance' button in the right panel of the...
Tue, 25 Aug, 2020 at 10:58 AM
When a complaint has been addressed and completed it can be closed by clicking on the padlock icon in the toolbar. This will complete the complaint and mak...
Tue, 25 Aug, 2020 at 10:50 AM